Your satisfaction is important to us

 

    Return and Refund Policy

    Thank you for shopping at littlefeifei.

    If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

    The following terms are applicable for any products that You purchased with Us.

    Your Order Cancellation Rights

    You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

    The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

    In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

     

    We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

    Conditions for Returns

    In order for the Goods to be eligible for a return, please make sure that:

    • The Goods were purchased in the last 14 days
    • The Goods are in the original packaging

     

    Returning Goods

    You are responsible for the cost and risk of returning the Goods to Us.

    Please email us at info@littlefeifei.com for the returns address.

    We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

     

    Contact us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    • By email: info@littlefeifei.com